This Master Service Agreement (“Agreement”) is entered by
and between (i) TIPO Entertainment, Inc. d/b/a Careers
Sales Force, a Delaware corporation, or any Careers Sales Force Affiliate
listed in Order Form (“Careers Sales Force”), and (ii) the individual, company,
or other legal entity named as a customer in the Order Form (“Customer”), and
(iii) the agency named as the Customer’s agent (“Agency”) in the Order Form, if
any. This Agreement includes and incorporates each Order Form and each Statement
of Work, if applicable. An Order Form or Statement of Work may be amended or
added at any time if signed and dated by both parties.
BY (1) CLICKING OR CHECKING A BOX INDICATING ACCEPTANCE OR
(2) EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, CUSTOMER AND AGENCY
(IF APPLICABLE) AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF THE
INDIVIDUAL ACCEPTING THIS AGREEMENT IS ACCEPTING ON BEHALF OF THE CUSTOMER OR
AGENCY, SUCH INDIVIDUAL REPRESENTS THAT THEY HAVE THE AUTHORITY TO BIND SUCH
ENTITY TO THESE TERMS AND CONDITIONS. IF THE INDIVIDUAL ACCEPTING THIS
AGREEMENT DOES NOT HAVE SUCH AUTHORITY, OR DOES NOT AGREE WITH THESE TERMS AND
CONDITIONS, SUCH INDIVIDUAL MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE
SERVICES.
1. DEFINITIONS
- “Affiliates” means
those entities under common control of an entity.
- “Authorized
User” means each of Customer’s employees, agents, and independent
contractors who are provided access protocols by Customer or Careers Sales
Force.
- “Beta
Services” means the service(s) Careers Sales Force makes
available to Customer for testing purposes, subject to the terms and
conditions described in Exhibit A. Exhibit A is hereby incorporated by
reference.
- “Confidential
Information” means any trade secret, proprietary, or other nonpublic information of a party or its Affiliates
(the “Disclosing Party”), whether disclosed orally or in written or
digital media, that is identified as “confidential” or with a similar
legend at the time of such disclosure, or that the receiving party or its
Affiliates (the “Receiving Party”) knows or should reasonably have known
is the confidential or proprietary information of the Disclosing Party,
including but not limited to Disclosing Party’s customer lists, strategic
plans, network designs, relationship with vendors, pricing
(including as reflected in any Order Form hereunder) and internal business
operations shall be deemed Confidential Information without any
marking or further designation. Information will not constitute the
Disclosing Party’s Confidential Information if it: (1) is already known by
the Receiving Party without obligation of confidentiality; (2) is
independently developed by the Receiving Party without access to or use of
the Disclosing Party’s Confidential Information; (3) is publicly known
without breach of this Agreement; or (4) is lawfully received from a third
party without obligation of confidentiality.
- “Customer
Content” means the data, information, text, graphics,
photographs, images, video, audio, SKUs, return policies or other content
owned or licensed by Customer and provided to Careers Sales Force under
this Agreement or uploaded by Customer directly, including, product
descriptions, suggested sale price, and any other information identified
as the Customer Content, including, as applicable, sample products.
Customer Content includes images or videos that are modified by Careers
Sales Force for use in Careers Sales Force Platform video players, such as
through the performance of video-editing services. Customer Content does
not include the Careers Sales Force Platform video players that
incorporate Customer Content or derivative works of these Careers Sales
Force Platform video players.
- “Customer
Trademark” means the Customer’s brands and all related
trademarks, service marks, trade dress, slogans, logos, taglines, labels
and other designs and product identifications.
- “Documentation” means
user guides, help information and other documentation regarding the Careers
Sales Force Platform and Beta Services provided by Careers Sales Force to
Customer in electronic or other form.
- “End
User” means those individuals/shoppers who access Customer
Content through the shoppable media links enabled by the Careers Sales
Force Platform.
- “Careers
Sales Force Platform” means Careers Sales Force’s suite of
proprietary web-based applications as described in a duly executed Order
Form.
- “Order
Form” means an executed order form defining the scope of
Customer’s (or its Affiliate’s, if applicable) use of the Careers Sales
Force Platform, Beta Services, and other Services as applicable.
- “Performance
Data” means data collected from engagement with Careers Sales
Force Platform-enabled Customer Content, such as number of visits, time
spent, video completions, views of product information, clicks on the “add
to cart” button and retailer selection. Performance Data is the data that Careers
Sales Force collects while a user is using the Careers Sales Force
Platform during the time period starting when
they load Careers Sales Force Platform to until they “checkout” with an
online retailer.
- “Personal
Information” means personal information, personal data, or other
similar terms as defined by applicable Rules, or information that
otherwise relates to an identified or identifiable natural person.
- “Rules” means
all consumer protection and data privacy and protection laws, rules, and
regulations, applicable to the collection, use, sharing, or other
processing of Personal Information under this Agreement, as may be updated
or amended from time to time, including without limitation the General
Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), the
California Consumer Protection Act (the “CCPA”), and the Children’s Online
Privacy Protection Act of 1998 (“COPPA”). More information about Careers
Sales Force’s compliance with Rules is set forth in its Privacy Policy
located at www. careerssalesforce.com/customerHome/tnc.
- “Sales
Insights” means the data analytics service leveraging retailer
and affiliate APIs relating to users who engage with Careers Sales Force
Platform-enabled Customer Content (“Sales Insights Data”), which is then
surfaced as data within the Careers Sales Force Platform. Sales
Insights Data is gathered after a consumer clicks
to “checkout” of the Careers Sales Force Platform and then buys the item
in a reasonable amount of time from an online retailer.
- “Services” means
the Careers Sales Force Platform, Sales Insights, and/or any other
services listed in any Order Form. Services shall be used by
Customer in the Territory/ies set forth in an
executed Order Form.
- “Territory” means
the United States unless otherwise set forth in an applicable Order
Form.
2. PROVISION OF SERVICES
- Access. Careers
Sales Force will provide Customer with access to the Services during the
term stated on the applicable Order Form. Careers Sales Force will provide
to Customer the necessary passwords, security protocols and policies,
network links or connections, and access protocols to allow Customer and
its Authorized Users to access the Services. Customer will be solely
responsible for any unauthorized access to, or use of, the Services, and
notify Careers Sales Force promptly of any such unauthorized use known to
Customer.
- License. Subject
to the terms and conditions of this Agreement, Careers Sales Force grants
to Customer a non-exclusive, non-sublicensable, non-transferable (except
as permitted under Section 12.5) license during the Term to: (1)
access and use Services; (2) internally use and reproduce the
Documentation; and (3) grant Authorized Users the right to access and use
the Services. It is contemplated that Customer may permit its Affiliates
and their respective employees, contractors and agents to access Services
as Authorized Users subject to the terms of this Agreement, so long as
Customer is responsible for ensuring that such Affiliates’ Authorized
Users comply with the terms hereof (altogether “License”).
Additionally, if any such Affiliate executes an Order Form that
incorporates and is subject to this Agreement, Customer agrees that by
executing such Order Form, such Affiliate is agreeing to, and will be
deemed to be joined as, a party hereunder and will be referred to as a
“Customer” hereunder mutatis mutandis as if such Affiliate had executed
this Agreement itself. Unless otherwise set forth in any Order
Form, the License is for use of the Services in the United States and its
territories and possessions.
- Careers
Sales Force Platform. Subject to the terms and conditions of this
Agreement, Careers Sales Force grants to Customer a non-exclusive,
non-sublicensable, non-transferable (except as permitted under Section
12.5) license to use and effect the display of the Careers Sales
Force Platform on Customer’s digital properties or the digital properties
of third-parties as identified by Customer
(“Permitted Properties”). Notwithstanding the foregoing, Customer may
sublicense the foregoing rights solely as necessary to effect
the display of the Careers Sales Force Platform on the Permitted
Properties. Customer will not modify, remove, obscure or disable any
element of Careers Sales Force Platform.
- Sales
Insights. If the Services include the provision of Sales
Insights, Careers Sales Force grants to Customer a limited,
non-sublicensable, non-exclusive, non-transferable license to access the
Sales Insights Data in the form and in accordance with the Documentation
or instructions provided by Careers Sales Force.
- Restrictions. Except
as expressly permitted herein, Customer will not, and will not permit any
Authorized User or other party to, directly or indirectly: (1) allow any
third party who is not an Authorized User to access the Services, Beta
Services, or Documentation; (2) modify, adapt, alter or translate the
Services, Beta Services, or Documentation; (3) sublicense, lease, sell,
resell, rent, loan, distribute, transfer or otherwise allow the use of the
Services, Beta Services, or Documentation for the benefit of any unauthorized
third party (including, without limitation, for service bureau purposes);
(4) reverse engineer, decompile, disassemble, or otherwise derive or
determine or attempt to derive or determine the source code (or the
underlying ideas, algorithms, structure or organization) of the Services
or Beta Services, except as permitted by law; (5) interfere in any manner
with the operation of the Services or Beta Services or the hardware and
network used to operate the Services or Beta Services; (6) modify, copy or
make derivative works based on any part of the Services, Beta Services, or
Documentation; (7) access or use the Services or Beta Services to build a
similar or competitive product or service; (8) attempt to access the
Services or Beta Services through any unapproved interface; or (9)
otherwise use the Services or Beta Services in any manner inconsistent
with applicable law, the Documentation, or this Agreement.
- Additional
Services. Where the parties have agreed to Careers Sales Force’s
provision of additional or customized services (“Additional Services”),
such Additional Services will be described in a duly executed Order Form
or an attachment thereto which will include: (1) a description of the
Additional Services to be performed; (2) the schedule for performance of
such Additional Services; and (3) if separate from the fees for other
Services, the fees for the performance of the Additional Services. It is
understood that in connection with such Additional Services, Careers Sales
Force may include in its deliverables to Customer certain trend or other
industry information or data that is provided to Customer on a
non-exclusive basis and is the property of Careers Sales Force or its
licensors. In the event of a conflict between the terms and
conditions of any Order Form and the terms and conditions of this
Agreement, the terms and conditions of this Agreement will govern.
- Suspension
of Careers Sales Force Services. Customer acknowledges that Careers
Sales Force may suspend the delivery of the Careers Sales Force Platform
or any component thereof at any time, including without limitation as
necessary to protect Careers Sales Force’s systems from a
denial-of-service attack, computer virus or any other threat to the
security of Careers Sales Force’s systems or data. Careers Sales
Force will provide Customer with reasonable notice in advance of any
planned Service suspensions. Careers Sales Force may also suspend delivery
of Sales Insights at any time if it is no longer able for any reason to
provide said service. In that case, Careers Sales Force will provide
Customer with as much notice as reasonably practical.
3. INTELLECTUAL PROPERTY
- Ownership. The
Services (including without limitation the Sales Insights Data), Beta
Services, Documentation, and all worldwide intellectual property rights in
each of the foregoing, are the exclusive property of Careers Sales Force
and/or its suppliers and licensors. All rights in and to the Services,
Beta Services, Sales Insights Data, and Documentation not expressly
granted to Customer in this Agreement are reserved by Careers Sales Force
and its suppliers and licensors. Except as expressly set forth herein, no
express or implied license or right of any kind is granted to Customer
regarding the Services, Beta Services, Sales Insights Data, Documentation,
or any part thereof. Except as set forth herein, Customer shall own
all right, title, and interest in Customer Content and Performance Data.
- Customer
Content; Performance Data. Customer grants Careers
Sales Force a non-exclusive, royalty-free and fully paid up license to
use, reproduce, distribute, publicly display, publicly perform, modify and
create derivative works of the Customer Content and Performance Data for
the purpose of: (1) providing Services; (2) for Careers Sales Force’s
internal and diagnostic purposes (e.g., to develop, provide and improve
the Services and future Careers Sales Force products and services); and
(3) only with respect to Performance Data, surfacing it solely in
de-identified and aggregate form that does not identify Customer or its
End Users (“Anonymized Data”) . All uses of the Customer
Trademarks will be subject to the Customer’s trademark guidelines as made
available to Careers Sales Force. All goodwill associated with the
Customer Trademarks will inure solely to the benefit of the Customer. The
Customer Content and Customer Trademarks and all worldwide intellectual
property rights in and to such content and marks shall be the exclusive
property of Customer. All rights in and to the Customer Content and
Customer Trademarks not expressly granted to Careers Sales Force in this
Agreement are reserved by Customer.
- Permitted
Properties. As between the parties, the Permitted Properties and
all content contained therein, apart from the Careers Sales Force Platform
licensed hereunder, will remain the exclusive responsibility and/or
property of Customer.
- Feedback. Customer
hereby grants to Careers Sales Force a royalty-free, worldwide,
transferable, sublicensable, irrevocable, perpetual license to use or
incorporate into the Services any suggestions, enhancement requests,
recommendations or other feedback provided by Customer, including
Authorized Users, relating to the Services. This Section 3 shall survive
termination of this Agreement.
4. FEES AND PAYMENT
- Fees. Customer
will pay Careers Sales Force the fees described on the applicable Order
Form. Unless otherwise stated in the Order Form, payments shall be made in
USD no later than thirty (30) days after the date of invoice.
Customer will provide Careers Sales Force with complete, accurate and
up-to-date Customer billing and contact information. Careers Sales
Force reserves the right to suspend provision of the Services if fees are
past due more than thirty (30) days.
- Taxes. All
fees owed by Customer in connection with this Agreement are exclusive of,
and Customer will pay, all sales, use, excise and other taxes and
applicable export and import fees, customs duties and similar charges that
may be levied upon Customer in connection with this Agreement, except for
employment taxes for Careers Sales Force employees and taxes based on Careers
Sales Force’s net income.
- Interest. Any
amounts not paid when due will bear interest at the rate of one- and
one-half percent (1.5%) per month, or the maximum legal rate if less, from
the due date until paid.
5. CUSTOMER RESPONSIBILITIES
- Customer
Warranty. Customer represents and warrants that the Customer
Content and the use thereof by or on behalf of Careers Sales Force as
contemplated herein will not; (1) be deceptive, defamatory, obscene,
pornographic or unlawful; (2) contain any viruses, worms or other
malicious computer programming codes intended to damage Careers Sales
Force’s system or data; or (3) otherwise violate the rights of a third
party. Careers Sales Force is not obligated to back up any Customer
Content; Customer is solely responsible for creating backup copies of any
Customer Content at Customer’s sole cost and expense.
- Data
and Security. Customer and its Authorized Users will have access
to the Customer Content and will be responsible for all changes to and/or
deletions of Customer Content and the security of all passwords and other
access protocols required in order to access the
Services. Customer will have the sole responsibility for the accuracy,
quality, integrity, legality, reliability, and appropriateness of all
Customer Content.
6. WARRANTIES AND DISCLAIMERS
- Representations
of Both Parties. Each party represents and warrants to the other
that: (1) it has the full right, power and authority to enter into this
Agreement and perform its obligations hereunder; (2) this Agreement
constitutes a legal, valid and binding obligation of it, enforceable
against it in accordance with the terms of this Agreement, and (3) its
execution and delivery of this Agreement, and its performance hereunder,
will not violate or conflict with any other contract or agreement to which
it is a party.
- Limited
Warranty. Careers Sales Force warrants to Customer that the
Services will substantially conform to the Documentation. Provided that
Customer notifies Careers Sales Force in writing of any breach of the
foregoing warranty during the Term, Careers Sales Force will, as
Customer’s sole and exclusive remedy, use commercially reasonable efforts
to correct the defect.
- Disclaimer. EXCEPT
AS EXPRESSLY PROVIDED IN SECTION 6.2 , AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE SERVICES AND DOCUMENTATION ARE PROVIDED
“AS IS,” AND CAREERS SALES FORCE MAKES NO (AND HEREBY DISCLAIMS ALL) OTHER
WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR PRACTICE,
MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE,
WITH RESPECT TO THE USE, MISUSE, OR INABILITY TO USE THE SERVICES OR
DOCUMENTATION OR ANY OTHER PRODUCTS OR SERVICES PROVIDED TO CUSTOMER BY CAREERS
SALES FORCE. CAREERS SALES FORCE DOES NOT PROVIDE ANY WARRANTIES REGARDING
THE ACCURACY OF DATA OR INFORMATION PROVIDED BY THIRD PARTIES AND CAREERS
SALES FORCE SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY DELAYS,
INTERRUPTIONS, SERVICE FAILURES AND ANY OTHER PROBLEMS ARISING FROM
CUSTOMER’S USE OF THE INTERNET, ELECTRONIC COMMUNICATIONS OR ANY OTHER
SYSTEMS. THE DISCLAIMERS CONTIANED IN THIS SECTION ALLOCATE THE RISKS
UNDER THE AGREEMENT BETWEEN CAREERS SALES FORCE AND CUSTOMER, AND CAREERS
SALES FORCE’S PRICING REFLECTS THIS ALLOCATION OF RISK AND THE LIMITED
WARRANTIES SPECIFIED HEREIN. CAREERS SALES FORCE DOES NOT WARRANT THAT ALL
ERRORS CAN BE CORRECTED, OR THAT OPERATION OF THE SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE.
7. LIMITATION OF LIABILITY
- Special
Damages. TO THE EXTENT LEGALLY PERMITTED UNDER APPLICABLE LAW, IN
NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY SPECIAL,
INDIRECT, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOSS OF
BUSINESS OR DATA AND SIMILAR CLAIMS, REGARDLESS OF THE CAUSE OF ACTION OR
THE THEORY OF LIABILITY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, EVEN IF
SUCH PARTY HAS BEEN NOTIFIED OF THE LIKELIHOOD OF SUCH DAMAGES.
- LIMITATION.
THE MAXIMUM LIABILITY OF EACH PARTY ARISING OUT OF OR IN ANY WAY CONNECTED
TO THIS AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO CAREERS
SALES FORCE DURING THE TWELVE (12) MONTHS PRECEDING THE ACT, OMISSION OR
OCCURRENCE GIVING RISE TO SUCH LIABILITY.
- Basis
of the Bargain. The parties agree that the limitations of
liability set forth in this Section 7 will survive and continue in
full force and effect despite any failure of consideration or of an
exclusive remedy. The parties acknowledge that the prices have been set
and this Agreement entered into in reliance upon
these limitations of liability and that all such limitations form an
essential basis of the bargain between the parties. This Section 7
shall survive termination of this Agreement.
8. CONFIDENTIALITY
- Confidential
Information. The Receiving Party agrees: (1) not to use or
disclose any Confidential Information except as expressly authorized by
this Agreement; (2) to protect the Disclosing Party’s Confidential
Information using the same degree of care that it uses with respect to its
own confidential information, but in no event with less than a reasonable
degree of care; (3) to hold the Disclosing Party’s Confidential
Information in strict confidence; and (4) to limit access to the
Disclosing Party’s Confidential Information to those of its employees,
agents or Authorized Users having a need to know and who are bound by
confidentiality obligations at least as restrictive as those contained
herein.
- Compelled
Disclosure. Nothing herein shall prevent the Receiving Party from
disclosing any Confidential Information or Personal Information as
necessary pursuant to any court order or any legal, regulatory, law
enforcement or similar requirement or investigation; provided, prior to
any such disclosure, the Receiving Party shall use reasonable efforts to
(1) promptly notify the Disclosing Party in writing of such requirement to
disclose and (2) cooperate with the Disclosing Party in protecting against
or minimizing any such disclosure or obtaining a protective order.
- Return
or Destruction of Confidential Information. Upon written request
by the Disclosing Party, a Receiving Party shall destroy or return (as
instructed by the Disclosing Party) all Confidential Information in its
possession, except solely to the extent such Confidential Information may
be deemed reasonably necessary to document the Receiving Party’s
performance or compliance with this Agreement. Nothing in this
Section 8.3 shall require the destruction or alteration of computer
back-up tapes or similar storage made in the ordinary course of the
Receiving Party's business that contain the Disclosing Party's
Confidential Information, provided that Receiving Party shall continue to
comply with its obligations herein with respect to such Confidential
Information. This Section 8 shall survive termination of this Agreement.
9. PERSONAL INFORMATION, DATA PROTECTION AND SECURITY
- Personal
Information. Customer agrees that in performing its obligations hereunder,
Careers Sales Force may process Personal Information related to Customer’s
employees, representatives, contractors, and End Users. Careers Sales
Force agrees to process any such Personal Information in accordance with
applicable Rules and this Agreement. Customer represents and warrants that
it has provided all necessary notices and obtained all necessary consents
required to provide Personal Information to Careers Sales Force pursuant
to this Agreement, and that Customer has complied and shall continue to comply
with all applicable Rules with respect to any Personal Information it
makes available to Careers Sales Force in connection with this
Agreement.
- Security
Measures. Careers Sales Force will implement and maintain
reasonable security procedures and practices appropriate to the nature of
the Personal Information within Careers Sales Force’s control and take
such other actions as are necessary to maintain conformance with high
industry standards of security.
- Notification
of Data Breach and Incident Response. In the event an
unauthorized third- party gains access to, alters, exfiltrates, or
otherwise compromises the security of Personal Information (a “data
breach”) held by Careers Sales Force, Careers Sales Force shall promptly
notify Customer and provide, to the extent possible, details of the data
breach including the steps being taken to mitigate potential risks and
harm. Notification by Careers Sales Force of a data breach does not
represent any acknowledgement or acceptance by Careers Sales Force of
fault or liability with respect to the data breach.
10. INDEMNIFICATION
- By
Careers Sales Force. Careers Sales Force will defend at its
expense any suit brought against Customer, and will pay any settlement Careers
Sales Force makes or approves, or any damages finally awarded in such
suit, insofar as such suit is based on a claim by any third party alleging
that the Services misappropriate any trade secret recognized under the
Uniform Trade Secrets Act or infringes any copyright or United States
patent issued as of the Effective Date. If any portion of the Services
becomes, or in Careers Sales Force’s opinion is likely to become, the
subject of a claim of infringement, Careers Sales Force may, at Careers
Sales Force’s option: (1) procure for Customer the right to continue using
the Services; (2) replace the Services with non-infringing software or
services which do not materially impair the functionality of the Services;
(3) modify the Services so that they become non-infringing; or (4)
terminate this Agreement and refund any unused prepaid fees for the
remainder of the term then in effect, and, upon such termination, Customer
will immediately cease all use of the Services and Documentation.
Notwithstanding the foregoing, Careers Sales Force will have no obligation
under this Section 10.1 or otherwise with respect to any
infringement claim based upon (5) any use of the Services not in
accordance with this Agreement or as specified in the Documentation; (6)
any use of the Services in combination with other products, equipment,
software or data not supplied by Careers Sales Force; or (7) any
modification of the Services by any person other than Careers Sales Force
or its authorized agents (collectively, the “Exclusions” and
each, an “Exclusion”). This Section 10.1 states the
sole and exclusive remedy of Customer and the entire liability of Careers
Sales Force, or any of the officers, directors, employees, shareholders,
contractors or representatives of the foregoing, for infringement claims
and actions.
- By
Customer. Customer will defend at its expense and advance
sufficient fees and costs to Careers Sales Force in connection with any
third party suit brought against Careers Sales Force, and will pay any
settlement Customer makes or approves, or any damages finally awarded in
such suit, insofar as such suit is based on a claim arising out of or
relating to (1) the Customer Content misappropriates any trade secret
recognized under the Uniform Trade Secrets Act or infringes any copyright
or United States patent or (2) an Exclusion. This Section
10.2 states the sole and exclusive remedy of Careers Sales Force
and the entire liability of Customer, or any of the officers, directors,
employees, shareholders, contractors or representatives of the foregoing,
for the claims and actions described herein.
- Procedure. The
indemnifying party’s obligations as set forth above are expressly
conditioned upon each of the foregoing: (1) the indemnified party will
promptly notify the indemnifying party in writing of any threatened or
actual claim or suit; (2) the indemnifying party will have sole control of
the defense or settlement of any claim or suit;
and (3) the indemnified party will cooperate with the indemnifying party
to facilitate the settlement or defense of any
claim or suit.
11. TERM
- Term. This
Agreement will begin on the Effective Date and continue in full force and
effect as long as any such Order Form remains in
effect. This Agreement will remain in effect for two (2) years from
the expiration or termination of the final Order Form unless terminated by
either party earlier under the terms hereof (the “Term”). Any termination
of this Agreement constitutes a termination of all Order Form(s).
Notwithstanding the foregoing, any provisions that by their nature are
meant to survive the Term shall survive the termination or expiration
hereof.
- Termination.
Either party may terminate this Agreement for material breach by providing
the other party no less than thirty (30) days’ written notice specifying
the nature of the alleged breach and providing such party a chance to
cure. If no cure is made within the 30-day notice period, the party
alleging the breach may terminate this Agreement with no further
notice.
12. MISCELLANEOUS
- Governing
Law and Venue. This Agreement and any action related thereto will
be governed and interpreted by and under the laws of the State of New
York, without giving effect to any conflicts of laws principles. Customer
hereby expressly consents to exclusive personal jurisdiction and venue in
the state and federal courts for the county in which Careers Sales Force’s
principal place of business is located for any lawsuit arising from or
relating to this Agreement. The United Nations Convention on Contracts for
the International Sale of Goods does not apply to this Agreement.
In the event of any dispute, the prevailing party will be entitled to
collect from the other the fees and costs of litigation, including but not
limited to attorneys’ fees and expenses.
- Export. Customer
agrees not to export, reexport, or transfer, directly or indirectly, any
U.S. technical data acquired from Careers Sales Force, or any products
utilizing such data, in violation of the United States export laws or
regulations.
- Severability. If
any provision of this Agreement is, for any reason, held to be invalid or
unenforceable, the other provisions of this Agreement will remain enforceable and the invalid or unenforceable provision
will be deemed modified so that it is valid and enforceable to the maximum
extent permitted by law.
- Waiver. Any
waiver or failure to enforce any provision of this Agreement on one
occasion will not be deemed a waiver of any other provision or of such
provision on any other occasion.
- No
Assignment. Except as is necessary in connection with providing
Services, neither party will assign, subcontract, delegate, or otherwise
transfer this Agreement, or its rights and obligations herein, without
obtaining the prior written consent of the other party, and any attempted
assignment, subcontract, delegation, or transfer in violation of the
foregoing will be null and void; provided, however, that Careers Sales
Force may assign this Agreement in connection with a merger, acquisition,
reorganization or sale of all or substantially all of its assets, other
operation of law, or to a Careers Sales Force Affiliate without any
consent of Customer. Subject to the foregoing, the terms of this Agreement
will be binding upon the parties and their respective successors and
permitted assigns.
- Force
Majeure. Any delay in the performance of any duties or
obligations of either party (except the payment of money owed) will not be
considered a breach of this Agreement if such delay is caused by a labor dispute, shortage of materials, fire,
earthquake, flood, pandemic, health crisis or any other event beyond
the control of such party, provided that such party uses reasonable
efforts, under the circumstances, to notify the other party of the cause
of such delay and to resume performance as soon as possible.
- Independent
Contractors. The relationship of Careers Sales Force to Customer
is that of an independent contractor, and neither party is an agent or
partner of the other. Customer will not have, and
will not represent to any third party that it has, any authority to act on
behalf of Careers Sales Force.
- Notices. Each
party must deliver all notices or other communications required or
permitted under this Agreement in writing by (1) a nationally recognized
express mail service or (2) email. Notice by express mail service will be
effective upon receipt or refusal of delivery. Notice by email will be
effective when sent even if the sender receives a machine-generated
message that delivery has failed, provided that the sender sends a
tangible copy of the notice by express mail service with ten business days
of sending the email message. Notice shall be delivered as set forth on
the first page of this Agreement or as may be reflected in any Order
Form:
- Counterparts. This
Agreement and other documents to be delivered pursuant to this Agreement
may be executed in one or more counterparts, each of which will be deemed
to be an original copy and all of which, when taken together, will be
deemed to constitute one and the same agreement.
- Publicity. During
and after the Term (unless terminated by Customer due to Careers Sales
Force’s breach thereof), Careers Sales Force shall have the right to
reference Customer as a customer of Careers Sales Force’s (e.g., on the Careers
Sales Force website and marketing materials), including using a Customer
Trademark subject to Customer’s written guidelines as provided to Careers
Sales Force for such purposes, and Customer will make an appropriate
representative available to answer questions about the Services from Careers
Sales Force’s potential clients. Customer will further allow Careers Sales
Force to create and use a public case study during or after the Term, and
Customer will agree to participate in at least one press moment with Careers
Sales Force during or after the Term.
- Entire
Agreement. Except as may be set forth in any applicable policy
or agreement concerning data, privacy or security, this Agreement is the
complete and exclusive agreement of the parties with respect to the
subject matters hereof and supersedes and merges all prior discussions
between the parties with respect to such subject matters. No modification
of or amendment to this Agreement, or any waiver of any rights under this
Agreement, will be effective unless in writing and signed by an authorized
signatory of Customer and Careers Sales Force.
Exhibit A – Beta Services
- Supplemental
Terms. Notwithstanding anything to the contrary in the Agreement,
the following terms shall apply to Customer’s use of the Beta Services:
- License. The
particular features and functionalities of Beta
Services will be described in an Order Form executed by the parties.
Subject to the terms and conditions of the Agreement, the relevant Order
Form, and this Exhibit A, Careers Sales Force grants to Customer a
limited, non-sublicensable, nonexclusive, nontransferable license to use
the Beta Services, in accordance with the instructions supplied by Careers
Sales Force.
- Access
and Restrictions. Customer will only disclose the Beta Services
and the information, reports, data, or other deliverables or work product
accessed by or provided to Customer in connection with the Beta Services
(collectively such information, reports, data, or other deliverables or
work product, the “Beta Service Reports”) to those of its Authorized
Users as are necessary for the use expressly and unambiguously licensed
hereunder, and only after such Authorized Users have agreed in writing to
be bound by confidentiality obligations no less restrictive than those in
this Agreement. Customer shall not, without the prior written
consent of Careers Sales Force, disclose or otherwise make available the
Beta Service Reports, Beta Services or copies thereof to any third party.
The Beta Services and Beta Service Reports shall be (1) used for
Customer’s internal use only, and (2) Careers Sales Force’s Confidential
Information. The Beta Service Reports are not Performance Data.
- Feedback. Careers
Sales Force makes the Beta Services available to Customer for purposes of
evaluation and feedback without any compensation or reimbursement of any
kind from Careers Sales Force. Customer hereby agrees to provide such
feedback as reasonably requested by Careers Sales Force and acknowledges
that Careers Sales Force owns any feedback provided. Customer grants to Careers
Sales Force, if for any reason it is further needed, a perpetual,
non-revocable, royalty-free worldwide license to use and/or incorporate
such feedback into any Careers Sales Force product or service (including
the Beta Services) at any time at the sole discretion of Careers Sales
Force.
- Modification
and Termination. Careers Sales Force reserves the right to
modify or discontinue any aspect of the Beta Services at any time in its
sole discretion, for any reason, with or without notice and without
liability to Customer. Careers Sales Force reserves the right to
immediately suspend or terminate Customer’s access to and use of the
Services (1) if Customer breaches the terms of the Agreement, this
Exhibit B, or any applicable Third-Party Software terms; or (2) if any
act or omission of Careers Sales Force’s third party licensors negatively
impacts Careers Sales Force’s ability to provide the Beta Services to
Customer; or (3) in its sole discretion at any time. With respect to each
Beta Service, these terms will be in effect as of the date of execution
of the applicable Order Form and will continue in force until the earlier
of (4) the expiration or termination of the Agreement or of the Order
Form(s) relating to Beta Service(s), (5) Careers Sales Force’s suspension
or termination of the Beta Service(s) in accordance with this Section, or
(6) the date Careers Sales Force, in its sole discretion, makes such Beta
Service generally publicly available. If Careers Sales Force makes the
Beta Service(s) generally available, they will be governed by the same
terms and conditions as other “Services” under the Agreement (unless
otherwise agreed in writing by the parties) and any documentation related
to the Beta Services will be “Documentation” under the Agreement. Careers
Sales Force may in its sole discretion choose to make continued provision
of such Services subject to additional fees.
- Warranties. The
parties acknowledge that the Beta Services are experimental in nature and
that the Beta Services are provided “AS IS” and may not be functional on
every machine or in every environment. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, CAREERS SALES FORCE MAKES NO (AND HEREBY DISCLAIMS ALL)
WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL,
EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR
PRACTICE, MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE, WITH RESPECT TO THE USE, MISUSE, OR INABILITY TO USE
THE BETA SERVICES OR DOCUMENTATION OR ANY OTHER PRODUCTS OR SERVICES
PROVIDED TO CUSTOMER BY CAREERS SALES FORCE HEREUNDER. CAREERS SALES
FORCE DOES NOT WARRANT THAT ALL ERRORS CAN BE CORRECTED, OR THAT
OPERATION OF THE BETA SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. USE
OF THE BETA SERVICES IS AT CUSTOMER’S OWN RISK.
- Indemnification. Customer
will defend at its expense any suit brought against Careers Sales Force,
and will pay any settlement Customer makes or approves, or any damages
finally awarded in such suit, insofar as such suit is based on a claim
arising out of or relating to (1) Customer’s use of the Beta Services,
and (2) Customer’s breach or alleged breach of its obligations under this
Exhibit A.
- Limitation
on Liability. IN NO EVENT SHALL CAREERS SALES FORCE BE LIABLE
FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL AND/OR INCIDENTAL LOSS,
EXEMPLARY OR OTHER DAMAGES RELATED TO OR ARISING FROM THIS EXHIBIT B,
AND/OR WHETHER DIRECT OR INDIRECT: (1) LOSS OF DATA, (2) LOSS OF INCOME,
(3) LOSS OF OPPORTUNITY, (4) LOST PROFITS, AND (5) COSTS OF RECOVERY OR
ANY OTHER DAMAGES, HOWEVER CAUSED AND BASED ON ANY THEORY OF LIABILITY,
AND WHETHER OR NOT FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE),
VIOLATION OF STATUTE, OR OTHERWISE, AND WHETHER OR NOT CAREERS SALES
FORCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT
PERMITTED BY APPLICABLE LAW, CAREERS SALES FORCE’s LIABILITY HEREUNDER IS
LIMITED TO $50.00.